.: eS3 Data - Storage & Recovery

.: eS3 Data - Cloud & Hosting

.: eS3 Data - VoIP

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Managed Solutions

Netrus utilizes state-of-the-art management technology, ITIL processes in conjunction with best-of-breed industry tools, in order to provide a comprehensive monitoring and system management for our clients.

Its expertise in application and operations support, operating systems, databases, server platforms, infrastructure integration, networks and protocols ensures high availability and performance for mission critical environments.

Netrus’ Enterprise System Management Services includes the following:

  • End-to-end systems management on client premises
  • Committed response time to issue resolution, based upon
    customer requirements
  • Backup and recovery management
  • Systems performance monitoring, tuning and capacity planning
  • Proactive event monitoring, alerting and issue resolution
  • Root cause analysis
  • Database and file system management
  • Proactive bug tracking and software patch application
  • Security analysis, intrusion detection and security assessments
  • Secure portal access for complete system visibility

Netrus’ Managed Solutions offerings are tailored to meet the needs of our clients and their environments.

Our Managed Solutions include the following:

Experienced and certified staff that provide proactive 24x7x365 incident monitoring, validation, notification & escalation processes and procedures.

Managed Services Issue Resolution - Incident resolution, basic and advanced troubleshooting, dedicated primary support analysts and scheduled proactive services.

Problem and Incident Management - Problem and incident management, root cause analysis and resolution, software patch management, performance tuning, back-up and recovery management.

Professional Services - Application and systems consulting and redesign, infrastructure design, integration, change management, database design and maintenance, electronic mail environments, software version upgrades and implementation.

Business Value - Netrus delivers Managed Solution strategies that may immediately impact your business in the following ways:

Time to Market - By leveraging Netrus’s existing expertise and established credentials, you can expect to decrease your business’s time to market.

Manage Costs - Our monthly fees eliminate the unanticipated costs associated with restructuring, re-organization or developing and maintaining your own infrastructure.

Reduce or Eliminate Risk - Netrus’s Managed Solutions provide proactive network monitoring and management which greatly reduces risk to critical business systems and minimizes or eliminates the possibility of system downtime affecting your business.

Production Operations - Our expertise in managing and operating IT infrastructure services ensures the reliability and maintainability of systems.